Privacy Policy

Your privacy is very important to us, which is why we want to tell you how we collect and use information about you.

Our Company has always paid particular attention to the processing and protection of the personal data of its Customers, Users, Suppliers, Collaborators and of all those with whom it enters into a relationship. For this reason, in order to ensure maximum compliance with the law, Legislative Decree 30 giugno 2003 n. 196 and of the EU Regulation 2016/679, Bike Service Massa Marittima srl ​​has adopted a suitable Privacy Organizational Model.

The purpose of this document is to inform Users about the Personal Data collected from the website www.bikeservicemassamarittima.com (hereinafter “Website”).

The Data Controller, as subsequently identified, may modify or simply update, in whole or in part, this Information by informing Users. Changes and updates will be binding as soon as they are published on the Website. The User is therefore invited to read the Privacy Notice at each visit to the Website.

In the event of non-acceptance of the changes made to this Privacy Notice, the User is required to cease using this Website and may request the Data Controller to remove their Personal Data.

1. Personal Data collected from the Website

1.1 The Data Controller collects the following types of Personal Data:

  • Content and information provided voluntarily by the User: Contact details, credentials, contents: for example personal details, e-mail or postal address and other contact details, passwords and security information used for authentication and access to the accounts, personal interests and preferences and other personal content, etc.
  • Data and content acquired automatically when using the Website:
    • Technical data: the computer systems and software procedures used to operate this Website may acquire, during their normal operation, some Personal Data whose transmission is implicit in the use of internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category includes IP addresses, or domain names used by Users who connect to the Website, the addresses in URI (Uniform Resource Identifier) ​​notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained, etc.
    • Usage data: Data relating to the use of the Website by the User may also be collected, such as the pages visited, the actions performed, the features and services used.
  • Personal data collected through cookies or similar technologies: This Website uses cookies, web beacons, unique identifiers and other similar technologies to collect data on the pages, on the links visited and on the other actions you perform when using our Services, within the contents advertising or emails. They are stored before being re-transmitted to the same sites at the next visit by the same User.

The User can view the complete Cookie Policy at the following address: www.bikeservicemassamarittima.com/cookie-policy/

1.2 Failure by the User to provide certain Data may prevent this Website from providing its services.

1.3 The User assumes responsibility for the Personal Data of third parties published or shared through this Website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties.

1.4 The User can withdraw consent to the use of their data at any time.

2. Purpose

Purposes The collected data can be used for the following purposes: à

  • User registration and authentication
  • support and contact with the User
  • interaction with live chat
  • customization of the user’s experience of use
  • access to accounts on third party services
  • external management of payments by credit card, bank transfer or other instruments. The data used for payment are acquired directly by the requested payment service manager without being processed in any way by this website. Payments are provided by communicating the Data to www.stripe.com
  • archiving, hosting and backend infrastructure management
  • user database management
  • statistics only with anonymous data by communicating the data to www.google.com
  • monitoring, analysis and tracking of User behavior by communicating the Data to www.google.com
  • sending emails or newsletters and managing mailing lists by communicating the data to www.mailchimp.com
  • design and / or implementation of commercial communication campaigns
  • remarketing and behavioral targeting

3. Processing methods

3.1 The processing of Personal Data is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated.

3.2 In addition to the Data Controller, in some cases, other parties involved in the organization of this Website may have access to the Data, providing assistance in the management of the Website and the activity or ensuring the provision of services to the User. These subjects appointed, if necessary, as Data Processors by the Owner, will be able to access the Personal Data of the Users whenever this is necessary and will be contractually obliged to keep them confidential.

3.3 The updated list of Managers can be requested by email at info@bikeservicemassamarittima.com

4. Newsletter

If you register for our Newsletter, we will use the data strictly necessary and instrumental for this purpose or the data communicated by you separately, to send you our newsletter by e-mail on a regular basis on the basis of your consent. You can unsubscribe from the Newsletter at any time, either by sending a message to the contacts listed below or via a special link that can be found in each Newsletter. After cancellation, we will delete your e-mail address from the mailing lists.

5. Legal basis of the processing

The Owner processes Personal Data relating to the User if one of the following conditions exists:

  • the User has given consent for one or more specific purposes:
  • the processing is necessary for the execution of a contract with the User and / or for the execution of pre-contractual measures;
  • the processing is necessary to fulfill a legal obligation to which the Data Controller is subject;
  • the processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in the owner;
  • the processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.

6. Place

The Data is processed at the Data Controller’s operating offices and in any other place where the parties involved in the processing are located. For more information, contact the Data Controller at the following email address info@bikeservicemassamarittima.com

7. Sharing of data

7.1 Third parties

Bike Service Massa Marittima srl ​​may share your information with third parties (or otherwise grant them access) only in the following ways and in the following cases:

  • Third-party services:Bike Service Massa Marittima collaborates with a series of selected service providers, whose services and solutions integrate with ours, facilitate and improve them.

These are hosting and co-location server services, communications, IT security services, billing and payment processing services, marketing services, fraud detection and prevention services, web analytics, newsletter distribution and monitoring services, session recording and remote access services, content providers and our legal and financial advisors.

Such Third Party Services may receive or otherwise have access to our Users’ Personal Information, in its entirety or in part, depending on their particular roles and purposes aimed at facilitating and improving our Services and may use it only for such purposes.

  • Fulfillment of legal obligations: Bike Service Massa Marittima srl ​​may disclose or otherwise grant access to the User’s Personal Information to others by virtue of a legal obligation, such as a subpoena, a judicial proceeding, a search warrant, a court order, or under the laws in force, if it believes in good faith that this conduct is required by law, with or without prior notice to the User.

7.2 Social Media Features

Our site may include certain Social Media features and widgets, such as the “Like Facebook” button, the “Share” button or other interactive mini-programs. These Social Media Features can collect information such as the User’s IP address or the page you are visiting on our Site and can set a cookie to allow it to function properly.

Social Media Features are hosted by third parties. User interactions with these third parties are governed by their information and not ours.

7.3 Companies connected to Bike Service Massa Marittima srl

We may share Personal Information internally with our group companies, for the purposes described in this Privacy Policy. Furthermore, in the event of a change in the corporate control structure of Bike Service Massa Marittima srl ​​or one of its affiliates, for example through a merger, acquisition or purchase of substantially all its assets, the User’s Personal Information may be shared with the parties involved in this event.

If we believe in good faith that this change in the corporate control structure could substantially affect the User’s Personal Information stored with us, we will inform the User by e-mail and / or we will give extensive notice on our Site of this event and the choices available to the User regarding their Personal Information.

We may share the information of our visitors and users with third parties, including certain service providers and law enforcement officials.

The information can only be shared in compliance with this information.

8. Security measures

The processing is carried out in a manner and with suitable tools to guarantee the security and confidentiality of the data, having the owner adopted adequate technical and organizational measures that guarantee, and allow to demonstrate, that the processing is carried out in compliance with the relevant legislation.

9. Data retention period

9.1 The Owner will process the Personal Data for the time necessary to fulfill the purposes related to the execution of a contract between the Owner and the User and, in any case, no later than 10 years from the termination of the relationship with the User.

9.2 When the processing of Personal Data is necessary for the pursuit of a legitimate interest of the Data Controller, the Personal Data will be kept until such interest is satisfied.

9.3 If the processing of Personal Data is based on the User’s consent, the Owner may keep the Personal Data until revocation.

9.4 Personal Data may be kept for a longer period if necessary to fulfill a legal obligation or by order of an authority.

9.5 All Personal Data will be deleted upon expiry of the retention period. At the end of this term, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

10. Automated decision-making processes

All collected data will not be subject to any automated decision-making process, including profiling, which may produce legal effects for the person or which may significantly affect him.

11. User rights

Users can exercise certain rights with reference to the Data processed by the Data Controller. In particular, the User has the right to:

  • withdraw consent at any time;
  • oppose the processing of their data;
  • access their data;
  • verify and request rectification;
  • obtain the limitation of the processing;
  • obtain the cancellation or removal of their Personal Data;
  • receive their data or have them transferred to another owner;
  • lodge a complaint with the supervisory authority for the protection of personal data and / or take legal action.

To exercise their rights, Users can direct a request to the contact details of the Owner indicated in this document. Requests are made free of charge and processed by the Data Controller as soon as possible, in any case within 30 days.

12. Data Controller

The Data Controller is Bike Service Massa Marittima srl, with registered office in Vicolo Butigni 6, 58024 Massa Marittima (GR), Tax Code / VAT number 01684950536, e-mail address info@bikeservicemassamarittima.com

Vicolo Butigni 6, 58024 Massa Marittima (GR)
Francesco +39 393 753 1446 | Andrea +39 349 710 5524

3 p.m - 7:30 p.m.
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